Besides having more resources, a reason why you could get your own server and use it instead of a shared web hosting plan is that you could install and run a wide variety of software. With a shared account, you can use apps, that don't require root access and are not set up server-side, so when you require specific software for your Internet sites, you cannot set it up on a shared web server. This is not the case with a server of your own where you'll be able to install everything you would like. The downside is that you may not have much experience and handling your own hosting server is more challenging that managing a shared web hosting account where the provider takes care of most things. This is why we offer an additional service for our server packages called Installation & Troubleshooting and you may take full advantage of it any time that you encounter any difficulties with the administration of your hosting server.

Installation and Troubleshooting in VPS

The upgrade is available with all virtual private server solutions we offer and you can add it either during the signup or at any time later through your billing CP. It features 60 minutes of custom work on your web server, so our admins can assist you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in case it doesn't work, so you won't need to waste time to figure out what is wrong since they can aid you in a very quick and expert manner. Since this is a one-time upgrade, you could get it just when you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is effective if you can't do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all of our Linux dedicated hosting and provided you add it, our knowledgeable administrators can assist you with anything on your hosting server. Such as setting up any third-party software which you might want to use on the machine and troubleshooting any script that operates poorly or doesn't run at all. Our upgrade includes 60 minutes of work and in the event that a certain task isn't very time-consuming, we'll add the remaining time to your account. You will be able to check out how many minutes are left inside your billing Control Panel and use them anytime you require support again. The Installation & Troubleshooting upgrade could be purchased at any time, so if you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require assistance later on, you could add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack as well, but just in case you require additional work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best possible way.