Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section incorporated into our Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed toward solving any common problem that you may chance upon, they are compiled by our support team of seasoned techs.

  • Top quality support service
  • How–To Video Clips

  • If you want to see how a task is accomplished or how an issue is remedied, instead of just reading about it, then examine our compilation of step–by–step video tutorials. They cover different issues and will help you quickly find your way around our Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 customer care service and a sixty–minute support ticket response guarantee. Our knowledgeable techs will be available to you 24/7/365 to reply to your enquiries and to resolve any issue that you may have. Simply send a support ticket from the Help Center section and we will respond to you extremely quickly.