Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing excellent quality support in good time is our top priority, so that we backup each Linux cloud services plan with a one hour ticket answer guarantee. Once you post a ticket or send us an e–mail, our client customer assistance staff will try all they could do to provide the most satisfactory resolution for your problem and to offer you information in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a team of capable specialists who are able to respond to your request as soon as possible. You’ll be able to get hold of the technical support staff by opening a help and support ticket from your Hosting Control Panel or by sending us an e–mail. On business days, you can also call us on the phone or use the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • has integrated a comprehensive knowledge base into the Control Panel so as to have beneficial step by step recommendations anytime. Each area of the Control Panel possesses its own contextual support area showcasing a list of how–to posts. We have also made video lessons to offer you with a much better visual representation of just how to carry out any given activity.