A 99.9% Server Uptime
Our cloud hosting platform is based on a solid, top–drawer hardware architecture and a strongly customized version of Linux. This is why, no matter what your website is, or how many web site visitors you have, or even in case there’s a DoS attack, our servers will stay up and your websites will remain accessible online.
Our Linux cloud services packages feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to provide an outstanding hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in order to ensure the fastest possible connection speed with the outside world.
And because of this, no matter which datacenters you select: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not happy with our hosting services, or if you think that they are inadequate, or if you decide that you should have a Linux VPS services rather than a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control over your domains even if you delete your account with us.
24/7 Technical Support
We’ve cautiously chosen each single member of our 24x7 support department so that we can offer the very best tech support service you can possibly get. Each of our support engineers has many years of experience working with web hosting accounts behind his back, therefore they know what they are doing. Plus, they are at your disposal 24x7 – you can reach them whenever you want and they will reply back to you as quickly as possible.
Their average support ticket response time is just 20 minutes, whilst with many other web hosting companies you need to wait for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered within sixty minutes.